Pueblo Bonito Emerald Bay Resort & Spa

 Ave Ernesto Coppel Campana 201, Mazatlan, Mexico
4.8
Excellent
Summary of 3597 verified reviews

About Pueblo Bonito Emerald Bay Resort & Spa

Make yourself at home in one of the 378 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

Hotel Facilities

  • Private beach
  • WiFi
  • Parking (limited spaces)
  • Multilingual staff
  • Kids Club
  • Full-service SPA
  • Fitness facilities
  • Dry cleaning/laundry service
  • Business centre
  • 24-hour front desk
  • Beach Towels available
  • Rooftop terrace
  • Wedding Services
  • Express check-out

Room Amenities

  • Disabled-friendly bathroom (on request)
  • Balcony/Terrace

Policy Description

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Recreation Options

Designated for activities, Pueblo Bonito Emerald Bay's main pool is 3 levels and sits 107 meters (350 feet) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56 feet) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15 feet) toddlers' pool and an 18-person spa tub.

Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yards). Kayaks, snorkeling gear, and boogie boards are available for rent. Use of 2 lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.

Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).

The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Business Amenities

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Location

With a stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Mazatlán (Cerritos), you'll be a 4-minute drive from Mazagua Aquatic Park and 6 minutes from Marina Mazatlan Golf Course. This 4.5-star property is 8.1 mi (13 km) from The Mazatlan Malecón and 11.7 mi (18.8 km) from Plaza Machado.

Spa Services



The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with sauna, Jacuzzi, lounges, and massage tables. Services also offered beachside.

Nearby Things to Do

Distances are displayed to the nearest 0.1 mile and kilometer.

Mazagua Aquatic Park - 1.6 km / 1 mi
Witches Beach - 1.9 km / 1.2 mi
Marina Mazatlan Golf Course - 3.5 km / 2.2 mi
Mazatlan International Center - 4 km / 2.5 mi
Galerias Mazatlan - 5.5 km / 3.4 mi
Cerritos Beach - 6.3 km / 3.9 mi
Bula - 7.4 km / 4.6 mi
Pacific Golf Center - 9.6 km / 6 mi
Islands and Protected Areas of the Gulf of California - 9.7 km / 6 mi
Playa Brujas - 9.8 km / 6.1 mi
El Cid Country Club Golf Course - 10.9 km / 6.8 mi
Mazagua - 11.7 km / 7.2 mi
Plaza de Toros - 11.7 km / 7.3 mi
La Gran Plaza Mall - 12.1 km / 7.5 mi
Casino del Rey - 12.5 km / 7.8 mi

The preferred airport for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is General Rafael Buelna Intl. Airport (MZT) - 36.2 km / 22.5 mi