About Kempinski Hotel Grand Arena
Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Hotel Facilities
- WiFi
- Ski Hotel
- Pool
- Pet Friendly
- Multilingual staff
- Full-service SPA
- Dry cleaning/laundry service
- Business centre
- 24-hour front desk
- Wedding Services
- Soundproof rooms
- Children Pool/s
- Ski Storage
- Barbecue grill(s)
Room Amenities
- Turn down service
- Toiletries
- Safety deposit box
- Private bathroom
- Minibar
- Hair dryer
- Disabled-friendly bathroom (on request)
- Coffee machine/Kettle
- Bath tub
Policy Description
- The seasonal pool will be open from June to October.
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Mandatory Fee
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We have included all charges provided to us by the property.
Recreation Options
2 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has facilities measuring 2691 square feet (250 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Location
When you stay at Kempinski Hotel Grand Arena in Bansko, you'll be in a national park and steps from Bansko Ski Resort. This 5-star hotel is 6.2 mi (10 km) from Dobrinishte Ski Resort.
Spa Services
Kempinski The SPA has 12 treatment rooms. Services include Thai massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.
Guests under 16 years old are not allowed in the spa.
Nearby Things to Do
Distances are displayed to the nearest 0.1 mile and kilometer.
Bansko Ski Resort - 0.1 km / 0.1 mi
Dobrinishte Ski Resort - 10 km / 6.2 mi
The preferred airport for Kempinski Hotel Grand Arena is Sofia Airport (SOF) - 165.5 km / 102.8 mi