Riu Palace Riviera Maya

  Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen/Playacar, Mexico
4.7
Excellent
Summary of 3014 verified reviews

About Riu Palace Riviera Maya

Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Hotel Facilities

  • WiFi
  • Full-service SPA
  • Fitness facilities
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Beach Towels available
  • Wedding Services
  • Children Pool/s
  • Barbecue grill(s)
  • ATM
  • TV Lounge
  • Sauna
  • Night club
  • Luggage storage

Room Amenities

  • Disabled-friendly bathroom (on request)

Policy Description

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Mandatory Fee

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

Recreation Options

Riu Palace Riviera Maya guests receive one complimentary introductory scuba lesson in the pool. Water sports equipment, included in the room rate, includes catamarans, windsurfers, and kayaks. A lighted tennis court is also available, as are volleyball, a fitness center with sauna and spa tub, and table tennis. Billiards are available for a surcharge.

The 18-hole Playacar Golf Club is 1 km (0.5 mi) from the resort (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco aparthotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business Amenities

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Location

With a stay at Riu Palace Riviera Maya All Inclusive in Playa del Carmen (Playacar), you'll be within a 10-minute drive of Quinta Avenida and Playa del Carmen Main Beach. This 4-star aparthotel is 5.5 mi (8.8 km) from Xcaret Eco Theme Park and 2 mi (3.2 km) from Mamitas Beach.

Nearby Things to Do

Distances are displayed to the nearest 0.1 mile and kilometer.

Piste Cyclable sur Paseo Xaman-Ha - 0.9 km / 0.5 mi
Xaman Ha Aviary - 1 km / 0.6 mi
Plaza Paraiso - 1.5 km / 0.9 mi
Paseo del Carmen - 1.5 km / 1 mi
Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi
Playa del Carmen Main Beach - 2.1 km / 1.3 mi
Mercado Playa del Carmen - 2.2 km / 1.4 mi
3D Museum of Wonders - 2.3 km / 1.4 mi
Central Square - 2.4 km / 1.5 mi
Riviera Gran Casino - 2.5 km / 1.5 mi
Mahi Golf Course - 2.5 km / 1.6 mi
Nuestra Senora del Carmen Catholic Church - 2.6 km / 1.6 mi
Calle Corazón - 2.6 km / 1.6 mi
Quinta Alegría Shopping Mall - 2.7 km / 1.7 mi
Playacar Golf Club - 3 km / 1.9 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 58.6 km / 36.4 mi
Cozumel Intl. Airport (CZM) - 32.8 km / 20.4 mi