Nairobi Serena Hotel

  Kenyatta Avenue / Processional Way, Nairobi, Kenya
4.8
Excellent
Summary of 1569 verified reviews

About Nairobi Serena Hotel

Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Hotel Facilities

  • WiFi
  • Pool
  • Golf hotels
  • Full-service SPA
  • Fitness facilities
  • Dry cleaning/laundry service
  • Business centre
  • Air conditioning
  • 24-hour front desk
  • Express check-out
  • Soundproof rooms
  • Children Pool/s
  • Daily housekeeping
  • Sauna

Room Amenities

  • Turn down service
  • Toiletries
  • Private bathroom
  • Minibar
  • Hair dryer
  • Disabled-friendly bathroom (on request)
  • Coffee machine/Kettle

Policy Description

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Recreation Options

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 4844 square feet (450 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Renovation

The property will be renovating from 17 March 2017 to 31 May 2018 (completion date subject to change). The following areas are affected:

  • Exterior
  • Lobby
  • Parking area
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Location

With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, within a 15-minute drive of Nairobi National Park and Thika Road Mall. This 5-star hotel is 0.5 mi (0.8 km) from University of Nairobi and 0.5 mi (0.9 km) from Uhuru Park.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Nearby Things to Do

Distances are displayed to the nearest 0.1 mile and kilometer.

Central Park - 0.4 km / 0.2 mi
Nairobi Gallery - 0.5 km / 0.3 mi
Teleposta Towers - 0.6 km / 0.4 mi
Uhuru Park - 0.7 km / 0.4 mi
University of Nairobi - 0.8 km / 0.5 mi
National Assembly Building - 0.9 km / 0.6 mi
City Market - 1 km / 0.6 mi
Kenyatta Mausoleum - 1 km / 0.6 mi
Parliament Building - 1.1 km / 0.7 mi
City Hall - 1.1 km / 0.7 mi
City Square - 1.2 km / 0.8 mi
Jeevanjee Gardens - 1.3 km / 0.8 mi
Kenyatta International Convention Centre - 1.3 km / 0.8 mi
Kenya Railway Golf Club - 1.3 km / 0.8 mi
Nairobi Railway Museum - 1.3 km / 0.8 mi

The nearest airports are:
Jomo Kenyatta Intl. Airport (NBO) - 17.6 km / 10.9 mi
Nairobi (WIL-Wilson) - 5 km / 3.1 mi

The preferred airport for Nairobi Serena Hotel is Jomo Kenyatta Intl. Airport (NBO).